PLAYER SUPPORT
KADEXIA Support
Get help with your account, character, purchases, or a technical problem.
CONTACT
Contact KADEXIA Support
Send us an email and include enough information to identify and reproduce the problem.
- Developer
- Byeongseok Kim
- Location
- France
- Support email
- support@kadexia.com
What to include
These details help us investigate more quickly:
- Your character name
- Your device, operating system, and app version
- What happened and what you expected
- The approximate date, time, and time zone
- A screenshot or recording, when useful
Protect your account
Never send your password, verification code, private token, or complete authentication data. Support will not ask for them.
Support messages are reviewed as soon as possible. Complex account recovery may require additional verification.